Welcome to your portal
Activate your account from the invitation email and find your way around the resident portal.
Welcome to your portal
Your community uses ALPRO. From your phone you can check your balance, report a problem in your unit, book amenities, vote and read your community's announcements.
Activate your account
- Your association sends you an invitation email. Open it and tap the link. The link works for 3 days.
- Create your password: at least 8 characters. Enter it twice and tap Reset Password.
- Sign in with your Email and Password, then Sign In.
If the link expired, tap Forgot your password? on the sign-in screen and enter your email to get a new one.
Put it in your language
The portal and its emails work in English and Spanish. Until you pick one, emails arrive in English.
- Tap your name, then Account.
- Tap Edit Profile, choose your Preferred language and save.
What you can do here
- Financial: your balance, every charge and payment, and your receipts.
- Work Orders: report a problem in your unit and follow it until it is fixed.
- Amenity Bookings: reserve the pool area, gym or party room.
- Votes: vote in your assembly from your phone.
- Announcements and Documents: what your community publishes for you.
If you own more than one unit, use the unit selector at the top to switch between them.
FAQ
I did not get the invitation email. Check your spam folder. If it is not there, ask your property manager to resend it.
Can my spouse or roommate get access too? Access is personal, tied to the unit's registered owners and tenants. Ask your property manager.