What is ALPRO
A tour of the platform, the two sides of it, and where to find each module.
What is ALPRO
ALPRO is a property management platform for condominium communities. Your team runs the buildings from the web app: properties, residents, charges and payments, maintenance, amenities and board votes, all in one place. Owners and tenants have their own portal, designed for the phone, where they see their unit, their balance and their requests.
The two sides of ALPRO
| Side | Who | Where |
|---|---|---|
| Team workspace | Super Admins, Property Managers, Board Members | Web browser |
| Resident portal | Owners and Tenants | Phone first, also works on the web |
Board Members use the same team workspace, in read-only mode: they can review everything in their assigned properties but cannot change anything.
The main areas
The sidebar groups the team workspace into areas. What you see depends on your role; this is the full map.
| Area | What lives there |
|---|---|
| Overview | Dashboard: the day-to-day summary of your properties. |
| Directory | Properties, Units, Owners, Tenants and Vendors: the catalog of what you manage and who lives or works there. |
| Operations | Work Orders for maintenance, Amenities and their bookings, Announcements to residents, and the Document Library. |
| Finance | Charges & Payments for billing and collections, Budgets, and downloadable Reports. |
| Governance | Votes for board motions and assemblies, and Violations. |
| Administration | Users and, for Super Admins, Companies and organization-wide settings. |
Where to go first
- Read Roles in ALPRO to understand what each person on your team can do.
- Follow Your first sign in to activate your account.
- If you are a Super Admin setting up the team, read How access works.
FAQ
Do residents see the same screens as the team? No. Owners and tenants have their own portal with only their units, their balance, their requests and the community announcements.
Can I use ALPRO on my phone? The resident portal is designed for the phone. The team workspace is designed for the web browser on a computer.